Frequently Asked Questions

Where do you ship?

​

• We ship to all 50 US states.

• If you live in Idaho, Hawaii, Mississippi, New Hampshire, South Dakota; you will need to contact us directly for orders at https://www.shopbecbdline.com/wholesale

 

How long will it take to get my order?

​

• Orders generally take 5 to 7 business days from purchase till arrival at your door.

• Any major US holidays may delay the delivery of your order.

 

What’s your return policy?

​

• Return any item that is defective, damaged, or incorrect within 7 days from the time of your order's arrival. You can contact us at info@becultivation within those 7 days to discuss your exchange solution.

 

What is the Return/Exchange process?

​

• Send us an email at info@becultivation.com. The email should include your order number and the reason for your return/exchange. We will reply within 48 hours of the email. Jungle Healing/BE Cultivation will correct or exchange orders at no cost to the consumer. After return/exchange is accepted please allow 7-10 days for processing of the new product to the customer location.